Terms of Use
Effective date: May 6, 2026
Welcome to Rivver Go, a transit planning service developed by Rivver Technologies Ltd. ("Rivver", "we", "us", or "our"), a company incorporated in Barbados. By accessing or using the Rivver Go website, mobile application, or WhatsApp chatbot (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, please do not use the Service.
1. Beta Service
Rivver Go is currently in beta. Features may be incomplete, change without notice, or be temporarily unavailable. We make no guarantees about the accuracy of transit schedules, route suggestions, or travel time estimates during this period.
2. Eligibility
The Service is available to any person who agrees to these Terms. There is no minimum age requirement at this time, though users under the age of majority in their jurisdiction should review these Terms with a parent or guardian.
3. Accounts & Access Channels
You may interact with the Service through our website, mobile app, or WhatsApp chatbot. An account may be created on your behalf when you first engage with features that require one (such as saving trips or joining the waitlist). You are responsible for keeping any credentials secure and for all activity under your account. Notify us immediately at info@rivver.com if you suspect unauthorised access.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to gain unauthorised access to any part of the Service or its underlying infrastructure.
- Transmit harmful, abusive, harassing, defamatory, or otherwise objectionable content.
- Reverse-engineer, scrape, or systematically copy data from the Service without our written consent.
- Use the Service in a way that could impair its performance or availability for other users.
- Input sensitive personal information (e.g., passwords, financial details, national ID numbers) into any AI-powered chat feature.
5. AI-Powered Features
Some features of the Service (including the WhatsApp chatbot and in-app chat) are powered by large language model (LLM) providers, currently including Anthropic and OpenAI. Queries you submit to these features may be processed by those providers in accordance with their own terms and policies. You should not submit any sensitive personal information through AI chat features. AI-generated responses are provided for informational purposes and may contain errors; do not rely on them for safety-critical decisions.
6. Intellectual Property
All content, trademarks, logos, and software forming part of the Service are the property of Rivver Technologies Ltd. or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Service for personal, non-commercial purposes only.
7. Third-Party Services
The Service integrates with third-party platforms including WhatsApp (Meta), AI providers (Anthropic, OpenAI), and analytics providers. Your use of those platforms is governed by their respective terms. We are not responsible for the practices of third-party services.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy, or uninterrupted availability.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Rivver Technologies Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.
10. Changes to These Terms
We may update these Terms from time to time. We will notify users of material changes by updating the effective date above and, where feasible, by a notice within the Service. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Barbados. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Barbados.
12. Contact
Questions about these Terms? Contact us at:
info@rivver.com
Rivver Technologies Ltd., Barbados